Whenever possible, we try to educate and advise Realtor® members before a potential problem spins out of control. Staff is available to answer general real estate questions, discuss ethical practices, or simply to lend another perspective to your situation. If a problem cannot be resolved informally, there is a complaint process for educating and disciplining members who are found in violation of rules.

Click here to learn more about Ethics Complaints.

Click here to view the entire Code of Ethics.

Click here to view the revised regional rules and regulations for the SentriLock Lockbox System as of March 1, 2020.
 
File an Ethics Complaint

NVAR's Citation System is a way to avoid time-consuming ethics complaints and hearings. If the respondent agrees to the Citation System, he/she would pay the standard, preset fine associated with that Article. If the Respondent does not respond within ten (10) days, the case is automatically forwarded to the Professional Standards Committee for a full hearing.
 
For Respondents, electing the Citation System avoids an uncomfortable and often time-consuming hearing process while still respecting their due process rights since they may elect NOT to use the Citation System and proceed with a full hearing. The Citation System is as confidential as the hearing process.
 
For Complainants, there may be less time involved, yet justice will still be served, thereby protecting the industry from unethical behavior. However, if the Respondent elects to have a hearing, the Complainant would need to be prepared to attend.

Click here to learn about the Citation System.