I need to order a new packet at cost. Can they do this?
Question: An association says that the resale packet is only good for 2 months. If the property doesn't settle, I need to order a new packet at full price. Can they do this?
Answer: If you have requested a packet or certificate within the past 12 months, you can request an update at a cost of $50. These updates shall include a copy of the original packet or certificate. There is no requirement that you pay the initial fees unless the request comes after the 12-month period has expired.