NVAR Staff are Ready to Serve!
The next time you visit our NVAR Fairfax headquarters, be on the lookout for a few new faces.
We’re pleased to welcome Frank Doyle, our new Vice President, Operations. Frank replaces Chief Operating Officer Maggie Mueller-Tyler, who retired in early March after nine years.
Frank is a 19-year veteran of association management, including leadership experience on senior management teams of national and regional professional trade groups. “Frank’s record of serving as a creative problem solver and a results-oriented business strategist makes me confident that he will help NVAR on our mission to be one of the strongest local associations in the National Association of Realtors® organization,” said NVAR CEO Christine Todd.
As NVAR’s Vice President of Operations, Doyle will lead the staff in initiatives to improve your member experience and initiate technology projects meant to streamline internal processes.
In our Membership Department, we are pleased to introduce LaTrese Wallace as the newest Member Services Representative. LaTrese joins our front-line team located on the first floor of our Pennell Street headquarters. She’s ready and willing to help with any of your membership needs!
Working every day to improve your experience with us in cyberspace is NVAR’s new Online Communications Manager, Matt Woodrum. Matt, who brings video expertise to NVAR, will work with our volunteer leaders and staff to create and share video messaging. Please email Matt at mwoodrum@nvar.com with your website comments.
“Every staff member at NVAR is committed to helping you achieve success in your real estate career. Please join us in welcoming these new team members. NVAR staff Takes You Further™!”
SPECIAL ANNIVERSARY
At NVAR, we’re proud that many of our staff members have passed the double-digit mark for years of service. Accounts Payable and Purchasing Agent Tim Taylor recently celebrated 25 years with NVAR.
Every staff member at NVAR is committed to helping you achieve success in your real estate career. Please join us in welcoming these new team members. NVAR staff Takes You Further™!
HERNDON KUDOS
One measure of t our staff’s commitment to excellence is dedication to member service. This was demonstrated recently by Herndon Membership Services Representative Helen Joo.
Member Phyllis Papkin writes:
I recently had an emergency with my lockbox in which the keys were inside, but the lockbox was dead. I took it to the Herndon office of NVAR as it was closer to the listing in Chantilly. Helen Joo stopped whatever she was doing and spent a great deal of time trying to fix the problem, going back and forth with Sentrilock. Not only did she solve the problem and get my lockbox open, but she did it with professionalism and a great deal of patience.