In my first column as your NVAR President, I wrote: “We need to be adaptable to changes and be flexible in our approach, depending on the needs of our members, our clients and our industry.” Those words could not have been more prophetic. Shortly into 2020, these principles were put to the ultimate test as we began to navigate the challenges in our midst.

Building on my 2020 “Year of Commitment” theme for our association, we doubled down to deliver the world-class customer service that is embedded in our strategic goals and that was needed during this time more than ever. And as Realtors®, we did the same for our clients.

I’d like to share just a small sample of the incredible efforts undertaken on your behalf during the past several months to ensure that you could continue being a valued resource to your clients under even the most trying of circumstances brought on by the ongoing pandemic. NVAR has remained open for business.

Between March 9 and June 9, 2020, NVAR offered more than 40 virtual classes with over 500 attendees. We hosted 22 webinar events with more than 3,500 attendees; 16 virtual committee meetings; and three virtual meetings of our Board of Directors. The Professional Services Team held six online

Professional Standards hearings, resulting in a successful, seamless experience for the parties.

During that same timeframe, our member engagement team responded to more than 1,800 member calls and 4,800 emails. We also launched a new online chat feature, allowing you to reach an NVAR team member by text message.

We posted 13 video messages and webinar recordings, which together had more than 4,400 views.

And please take a look at page 15 of this issue for a summary of how your Government Affairs team and RPAC investments kept real estate “open for business” in Northern Virginia. If you’ve ever wondered why you should invest in RPAC, the answer is right there!

Last, but certainly not least, as an organization we also took a non- wavering position that racism is not welcome and has no business in our society. NVAR will continue our practice of always promoting equality, individuality and inclusiveness.

So as you can see, the value of your NVAR membership cannot be underestimated, just as our value to our clients resonates now more than ever. Together, we are the future of real estate in Northern Virginia.


Nicholas Lagos
2020 NVAR President 
president@nvar.com