Question: In the past, I’'ve requested expedited delivery for the packet or certificate and paid the appropriate fee, only to have it take just as long as a normal request. What am I actually getting for the extra fee?

Answer: The law states that the association or manager may only charge $50 for expedited delivery if the inspection and the delivery of the packet or certificate are completed within five business days of the request.

Timetables for other deliveries are as follows:

• Initial disclosure packet or certificate: 14 days from request
• •Disclosure packet or certificate updates: 10 days from request
• •Financial updates for settlement agents: three business days from request.